Privacy Policy

How we collect, use, and protect your information

Last updated: 29 October 2024

1. Introduction

Welcome to remove-bg.io! This Privacy Policy explains how remove-bg.io (referred to as "we," "us," or "our") handles your personal data when you access our services. Transparency, security, and respect for your privacy are fundamental to us.

This policy applies to all interactions you have with our platform, including browsing, uploading images, creating an account, or using any services available at remove-bg.io and associated applications.

2. Our Core Principles

  • No Storage of Uploaded Images: Images uploaded to our platform are processed temporarily, and securely, and are deleted immediately after processing.
  • Data Minimization: We only collect the information necessary to deliver, improve, and personalize our services.
  • User Control: You have full control over the data you share with us and the ability to delete or modify your information at any time.
  • Security: We prioritize securing your data with the latest technologies and methods to prevent unauthorized access.

3. Information We Collect

3.1 Information You Provide

You may provide the following types of information directly when using our services:

  • Your name, email address, and account credentials when creating an account.
  • Details such as billing address and payment information for purchases.
  • Any feedback or questions you share via email or contact forms.

3.2 Automatically Collected Information

When you use our website, certain information is automatically collected:

  • Device information such as IP address, browser type, and operating system.
  • Usage patterns, including time spent on the site, pages visited, and session frequency.
  • Geolocation data (limited to city-level accuracy).

3.3 Cookies and Similar Technologies

We use cookies to enhance your experience, remember your preferences, and analyze website performance. For more details, refer to the "Cookies and Tracking" section below.

4. How We Use Your Information

The information we collect is used for:

  • Providing and improving our services.
  • Personalizing your user experience.
  • Communicating updates, service announcements, and marketing offers (with your consent).
  • Ensuring website security and preventing fraud or abuse.
  • Complying with legal obligations or resolving disputes.

We process data only when necessary and rely on legal grounds such as contract fulfillment, legitimate interests, or your explicit consent.

5. Data Sharing Practices

We do not sell, rent, or trade your personal data. Your information is shared only in the following scenarios:

  • With trusted service providers for hosting, payment processing, and email delivery.
  • To comply with lawful requests from government or regulatory authorities.
  • In connection with mergers, acquisitions, or asset sales, subject to confidentiality agreements.

6. Security Measures

We use a combination of technical, administrative, and physical safeguards to protect your data. These include:

  • Data encryption both in transit and at rest.
  • Regular security audits and vulnerability assessments.
  • Access controls to limit data access to authorized personnel only.

Despite these measures, no method of data storage or transmission can be guaranteed as 100% secure. We recommend using secure passwords and keeping your login credentials confidential.

7. Cookies and Tracking Technologies

Cookies are small files stored on your device to help us improve user experience. Here's how we use them:

  • Essential cookies to enable core site functionality.
  • Analytics cookies to track usage and improve service quality.
  • Advertising cookies to deliver targeted promotional content.

You can manage cookie preferences through your browser settings. For detailed information, see our Cookies Policy.

8. Your Rights

You have rights under applicable data protection laws, including:

  • The right to access and rectify incorrect data.
  • The right to request data deletion.
  • The right to data portability and restriction of processing.
  • The right to opt out of direct marketing communications.

To exercise these rights, contact us at [email protected].

9. Changes to This Privacy Policy

This policy may be updated periodically. Major changes will be communicated through prominent notices on our website.

10. Contact Us

If you have questions about this Privacy Policy or data practices, reach out to us: